PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. YOUR USE OF THIS WEB SITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS.
Product Specifications & Content
All Products, Content, Prices, Warranties, and Services contained within dogmasocks.com are subject to change at any time without notice. Certain materials, measures, and similar descriptions are approximate and are provided for convenience purposes only. Dogmasocks.com makes all reasonable efforts to accurately display the description, color, and specifications of our products, however, the actual color you see will depend on your computer system and the monitor type you are viewing the content with. We cannot guarantee that your computer will accurately display such colors. The inclusion of any product on this web site at a particular time does not imply or warrant that these products will be available at any time. By placing an order, you represent that the products ordered will be used only in a lawful manner.
Accuracy of Product Information
Dogmasocks.com attempts to ensure that information on this Web Site is complete, accurate, and current. Despite our efforts, the information on this Web Site may occasionally be inaccurate, incomplete, or out of date. We make no representation as to the completeness, accuracy, or currentness of any information on this Web Site. For example, products included on this Web Site may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on this Web Site. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. All pricing errors are subject to correction. We reserve the right to refuse any order due to an error in pricing on our website. We also may require verification of information prior to the acceptance and/or shipment of any order.
Dogmasocks.com Website Content
The design of this Website and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Website are protected by copyright, trademark, and other laws and may not be used except as permitted in these Terms and Conditions or with prior written permission of the owner of such material. You may not modify the information or materials displayed on or that can be downloaded from this Website in any way or reproduce, publicly display, perform, distribute, or otherwise use any such information or materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.
Trademarks
Certain trademarks, trade names, service marks, and logos used or displayed on this Website are registered and unregistered trademarks, trade names, and service marks of Dogmasocks.com. Other trademarks, trade names, and service marks used or displayed on this Website are the registered and unregistered trademarks, trade names, and service marks of their respective owners. Nothing contained on this Website grants or should be construed as granting by implication, estoppel, or otherwise any license or right to use any trademarks, trade names, service marks or logos displayed on this Web Site without the written permission of Dogmasocks.com or such other owner.
Third Party Links
From time to time, this Website may contain links to Web sites that are not owned, operated or controlled by Dogmasocks.com. All such links are provided solely as a convenience to you. If you use these links, you will leave this Website Dogmasocks.com is not responsible for any content, materials, or other information located on or accessible from any other Web Site. Dogmasocks.com does not endorse, guarantee, or make any representations or warranties regarding any other Websites this includes or any content, materials, or other information located or accessible from any other Websites, or the results that you may obtain from using any other Websites. If you decide to access any other Websites linked to or from this Website, you do so entirely at your own risk.
Inappropriate Material
You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability or otherwise violate any law. In addition to any remedies that we may have at law or in equity, if we determine in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions, we may take any action we deem necessary to cure or prevent the violation, including without limitation, the immediate removal of the related materials from this Website. We will fully cooperate with any law enforcement authorities, court orders, subpoena requests, or direction for us to disclose the identity of anyone posting such materials.
User Information
At Dogmasocks.com, we are committed to honoring and respecting your individual privacy. Your personal information is kept in the strictest confidentiality. Your personal information will only be used for the direct purpose of fulfilling your order with Dogmasocks.com and will never be sold or distributed to other parties.
We believe that your email address is private information and you have our assurance that we do not rent or sell your email address to anyone. We use your email address to send you order-related emails, like shipping confirmations, tracking numbers or contacting you with any questions we might have that have a direct relationship with the fulfillment of your order with Dogmasocks.com.
We use computer “cookies” only to assist us in identifying our valued returning customers and tracking items placed in their shopping carts. We store an identification number in your cookie that is only significant to Dogmasocks.com. No personal information is stored in your cookie. If you attempt to shop and have cookies disabled, we will not be able to remember items you have placed in your shopping cart.
Other than personally identifiable information, mentioned above, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments or other communication you transmit or post to this Website in any manner (“User Communications”) is and will be considered non-confidential and non-proprietary. Dogmasocks.com may use any or all User Communications for any purpose whatsoever, including without limitation, reproduction, transmission, disclosure, publication, broadcast, development, manufacturing and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes. Dogmasocks.com may, but are not obligated to, monitor or review any User Communications. We will have no obligation to use, return, review, or respond to any User Communications. We will have no liability related to the content of any such User Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. We retain the right to remove any or all User Communications that includes any material we deem inappropriate or unacceptable.
Disclaimer
Your use of this site is at your risk. The information, materials, and services provided on or through this web site are provided “as is” without any warranties of any kind including warranties or merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Dogmasocks.com does not warrant the accuracy or completeness of the information, materials, or services provided on or through this website. The information, materials, and services provided on or through this website may be out of date and Dogmasocks.com does not make any commitment or assumes any duty to update such information, materials, or services. The foregoing exclusions of implied warranties do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions.
All products and services purchased on or through this website are subject only to any applicable warranties of their respective manufacturers, distributors, and suppliers if any. To the fullest extent permissible by applicable law, we hereby disclaim all warranties of any kind, either express or implied, including any implied warranties with respect to the products and services listed or purchased on or through this web site. Without limiting the generality of the foregoing, we hereby expressly disclaim all liability for product defect or failure, claims that are due to normal wear, product misuse, abuse, product modification, improper product selection, non-compliance with any codes, or misappropriation.
Limitation of Liability
Dogmasocks.com does not assume any responsibility of liabilities for any damages to or any viruses that may infect your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website including downloading of any information or materials from this website. In no event will Dogmasocks.com or any of their respective officers, directors, employees, shareholders, affiliates, agents, successors or assigns, nor any party involved in the creation, production, or transmission of this website, be liable to you or anyone else for any indirect, special punitive, incidental, or consequential damages (including, without limitation, those resulting from lost profits, lost data, or business interruption) arising out of the use, inability to use, or the results of use of this website, any websites linked to this website, or the materials, information or services contained on any or all such websites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. The foregoing limitations of liability do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions.
In the event of any problem with this website or any content, you agree that your sole remedy is to cease using this website. In the event of any problem with the products or services that you have purchased on or through this website, you agree that your sole remedy, if any, is from the manufacturer of such products or supplier of such services, in accordance with such manufacturers or supplier’s warranty, or to seek a return and refund for such product or services in accordance with the Returns and Refunds section.
Revisions to Terms & Conditions
These Terms and Conditions may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by legal notices or terms located on particular pages of this Website.
Account Termination
You or Dogmasocks.com may suspend or terminate your account or your use of this Website at any time, for any reason, or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Website at any time without notice.
Payment Methods & Security
Dogmasocks.com uses Braintree payment method service. Upon execution of the order you will be redirected to Braintree Secure Checkout page to complete the order.
All transfers are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.
Prices, fees, etc.
The prices indicated on the Website apply to orders placed on the Website. All prices are in the currency stated on the Website and include VAT where specified (depending on where you reside VAT may however not be applicable to your purchase). If nothing else is stated on the Website the prices do not include payment- or shipping fees and these are given separately. Please note also that local charges (such as currency conversion fees, credit or bank card fees, sales tax, customs duty, etc.) may apply depending on where you live and local regulations. Such charges are at your expense and will not be refunded by us.
Special Offers
From time to time we may, for specific products, offer more favorable conditions than those provided for in these General Conditions, for example with regards to extended right of withdrawal or free returns. Such more favorable conditions are valid only for a limited duration of time, until the specific products are sold out, and may be canceled by us at any time, and if we do so these General Conditions will apply without amendments.
Duties and Taxes
There are no Croatian taxes on orders shipped outside Croatia. Dogmasocks.com is not responsible for any customs handling fees, duties, or taxes that result when your merchandise is imported to your country. You will be the importer of record and will be responsible for all levies, duties, import fees, taxes and other charges. We strongly suggest that you check with your local customs agency to determine the extent of such charges prior to purchase. Dogmasocks.com cannot issue credit in cases where packages are not delivered due to non-payment of fees.
International Delivery Policy
International customers will be required by their country to pay duties and taxes before they receive their package. These rates vary by country. Please take note of this extra cost and customs handling, depending on your location as it is not included with your Dogmasocks.com merchandise and shipping charges and delivery estimates. If you have any questions about international orders, please submit an information request on email info@dogmasocks.com.
Return Policy
We want you to be fully satisfied with our special products so If you by any chance receive a product that is damaged or bad quality, please send it back and we will give you a new one in return!
Please note: This policy applies to new products that you have just received. Products that were used for cleaning the dust, as a toy for dogs and socks that have been worn for a week on the mountain and then forgotten somewhere in the plastic bag for days can’t be returned. We can’t give you new stuff just because you don’t take care of your things.
• You have 14 days to return an order after receiving it.
• If you change your mind, or the product you received is not what you expected, please contact us before returning the item.
• Unless arrangements are made with us, you cover the cost of the return.
• Please note that exceptions may apply for the return of certain custom-made, hygienic and other products.
• If you have any questions, please contact us.
Instructions for returning goods
• If you wish to make a return, send us an e-mail containing your name, address, e-mail address, the order number and a specification of which items that the return relates to, preferably using the return form.
• Ship the items for return within 14 days of the date of the notification.
• You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.
• If possible, please provide us with a tracking number for the return shipment.
• If a returned item is shipped internationally, mark as “RETURNED GOODS” to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs.
• Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.
• If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product.
All inquiries: info@dogmasocks.com
Right to Withdrawal
You may withdraw your order by notifying us within 14 days from the day that you received the ordered products. You must then send us a withdrawal notification containing your name, address, e-mail address, the order number and a specification of which products that the withdrawal relates to, for example by using the web form on the Website. You must then also, immediately and within 14 days from the date of the withdrawal notification, return the withdrawn products to us at your expense. You are responsible for the condition of the products during the shipment back to us and we therefore strongly recommend that you send these well packaged, in good condition and in their original box and/or packaging.
When an order is withdrawn by you, we will refund the price that you have paid for the products withdrawn, including any shipping costs for standard delivery to you (meaning the cheapest available method of delivery so you will not get a refund for extra costs due to that you have opted for express delivery or something similar). From the amount to be refunded we will however deduct any depreciation in value of the products if such depreciation is due to that you have handled them to a greater extent than necessary to determine their function or characteristics. Shipping costs are further only refunded if the withdrawn products form a whole order and are therefore not refunded if you cancel only parts of an order. We will pay the amount to be refunded as soon as possible and within 14 days of the withdrawal notification. We will, however, delay the payment until we have received the withdrawn products or proof that they have been sent to us (certificate of delivery). The refund will be paid with the same payment method that you used to pay the withdrawn products unless otherwise agreed.
Your right to withdrawal does not apply to contracts which:
• relate to goods for which the price is dependent on fluctuations on the market which we cannot control and which may occur during the period between you receiving the withdrawn products and your notification to us of the withdrawal of the order;
• relate to goods which have been manufactured in accordance with your specifications or which otherwise are clearly personalized;
• relate to goods which may quickly deteriorate or expire;
• relate to goods with a broken seal which is not suitable for return due to reasons of health or hygiene, and the seal has been broken by you;
• relate to goods which, after delivery, by their nature, are such that they are mixed
Warranty and Complains
Some of our products may come with warranties. Information about such warranties is provided on the Website or in these General Conditions. The order confirmation is the certificate of warranty. Our warranties cover only original manufacturing defects and accordingly not faults arising upon or after any individual changes of the function and/or appearance of the products, such as rebuilding, upgrading or other configuration of the products.
You may, within 2 years (or such longer period prescribed by applicable mandatory law) from the day that you received the products, file complaints regarding products that are defective according to applicable consumer protection legislation. You must then send us a complaint containing your name, address, e-mail address, the order number and a specification of the products that the complaint relates to, for example by using the web form on the Website. You must also file the complaint as soon as possible after the discovery of the defect. Any filing of complaint made within two months from the discovery of the defect will always be considered filed in due time.
We will refund you for defective products in accordance with applicable consumer protection legislation and carry the cost for return delivery of the products to us. We strive to perform such a refund within 30 days from receipt of a complaint and finding that a refund shall be made, but this time may be delayed depending on the nature of the product. We also strive to comply with any guidelines regarding defective products provided by the relevant national consumer protection authorities. The refund will be paid with the same payment method that you used to pay the order for the complaint products unless otherwise agreed.
Limitation of Liability
Where applicable mandatory law does not provide otherwise, our liability is limited to direct damages and under no circumstances are we liable for indirect damages such as loss of earnings, etc.
Governing law and disputes
In the event of a dispute, we strive to comply with any decision by the relevant national consumer protection authorities.
Any dispute regarding the interpretation or application of these General Conditions shall be governed by and construed in accordance with the laws of the country or state where we conduct our business and shall be subject to the non-exclusive jurisdiction of the court at the place of our incorporation. “Non-exclusive jurisdiction” means that you may bring a claim against us in another jurisdiction if provided by applicable mandatory law.
Additional Assistance
If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, we invite you to contact us via email info@dogmasocks.com or using our phone number +385 98 182 4776.
That’s all! We hope that you enjoy your purchase! These Conditions were established by Dogma Socks.
